

Click the Edit Email button and update the email address.To achieve this, you'll want to update the sender's email in the Send Forms setting under File. There’s a setting you need to change in addition to setting up webmail, and I’ll be happy to guide you through it. I would also prefer to use my email as a sender if I were in your case. Remember, we're here to help you all the time. Go through this article for more details: Update The Email Address You Use For QuickBooks Desktop.ĭrop a comment below if you have any concerns about your email address.

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Furthermore, learn how to update your email address so you can retrieve your login credentials. Also, a screenshot is much more appreciated since I couldn't open the one that you just attached earlier. However, if it's still showing an incorrect email address, just let me know so we can take a look at it again.

You'll want to update QuickBooks to the latest release to resolve this. Sometimes, you may experience a different kind of behavior in QuickBooks Desktop. Let's perform an update to make sure this fixes the issue, gerdgoebel. It seems this is quite an odd behavior while you're doing the right thing. What am I doing wrong? I sure would like my customers and vendors to see my real e-mail address instead of the above substitute. The problem is that I get back to the Email setup screen, but now my e-mail address has been replaced by , which unfortunately is also used as the sending e-mail address.Īnd after receiving my test e-mail I also see this e-mail id as the sender, instead of our e-mail address. I got a logon screen to my MS account, entered my password, clicked Sign in. Selected Add, entered my e-mail address, chose Outlook/Hotmail/Live as the e-mail provider. In preferences I selected Send Forms -> Web Mail. I found this article about how to setup Webmail but ran into several problems. We use MS Exchange as our e-mail server hosted by MS. I setup e-mail to send my various documents to customers and vendors.
